Gazprom Neft’s corporate culture is formed based on the Company’s values of integrity, leadership, mutual respect, trust, a winning attitude and a responsible owner. The focuses and objectives of the corporate culture are determined by the Company’s strategy and the challenges faced by the oil industry.
In 2016, the Company’s strategic goals were supplemented with the ‘Goal – Zero’, which implies no harm to people, the environment or property from Gazprom Neft’s operations. A new value – ‘Safety and a Green Focus’ – was added to enshrine this priority in the Corporate Code.
One of the key feedback tools that the Company can use to assess how satisfied employees are with different aspects of their work and identify the Company’s strengths as an employer and areas for improvement is the annual social and psychological climate (SPC) study. In 2016, 24,056 employees from 50 subsidiaries took part in the study with 300 interviews and 223 focus groups conducted.
Among other things, the study results demonstrated growth in the level of satisfaction in such areas as:
- the suggestion submission system (the level of satisfaction with the ‘Initiative’ indicator increased by 21 percentage points compared with 2015);
- the communications system (the level of satisfaction increased by 11 percentage points);
- a high level of trust in immediate supervisors and senior executives (the level of satisfaction increased by 4 percentage points to 83%).
Blocks of questions were included in the 2016 study on whether employees identify ‘Safety and a Green Focus’ as a corporate value. The study results revealed that the majority of those polled are aware of and share the new value.
In 2016, Gazprom Neft commenced the transition to the next stage of corporate culture development – the culture of harmony in which the key values are dialogue and exploration. The study results helped to assess the number of employees who currently share the culture of harmony.
Based on the results of the SPC study, Gazprom Neft drafted and implemented a plan of corrective measures to improve the social and psychological climate at the Company.